A new way of working, for a healthier you!
Nau mai, haere mai!
Welcome to Village Health where our focus is you! Our team is made up of general practitioners, nurses, physiotherapists, healthcare assistants, a dietitian and administrators who all work together as a team to look after you.
When you phone us to make an appointment, you will be asked to declare if you have had any of the following symptoms - cough, runny nose, sore throat, chest congestion, ear ache, headache, diarrhea, vomiting or conjunctivitis.
Click here to go to the Ministry of Health website and read more about symptoms of COVID-19 and testing criteria.
Please don't be afraid to say yes to having any of these symptoms. If you are unwell and need to be seen by a doctor, you will be seen in our purpose-built, negative pressure room. Either a doctor or nurse will call you to assess your need to be seen face to face.
Zero Tolerance Policy
The staff at Village Health are here to assist you and your family to achieve your health and wellbeing goals.
The practice has a ZERO TOLERANCE approach to any verbal, aggressive or violent abuse and behaviour towards staff or patients.
If a patient or any person who attends an appointment at the practice is abusive or aggressive towards staff and/or other patients, the police will be notified and you may be removed from our enrolled patients list.
We welcome new patients at Village Health, please click the button below to enrol online.
At Village Health we think continuity is extremely important and try to ensure you see your enrolled doctor for every visit. Please note that it may take up to 10 days to get your records transferred from your previous practice.
Please ensure you can provide identification upon enrolment (passport, birth certificate, drivers licence, kiwi access card).
For non-NZ residents, please ensure you have a passport and valid VISA with at least an 18 month expiry before completing the enrolment form. If you are enrolling online, you can attach a copy of this documentation, or drop it off to us here at the practice.
The Manage My Health online booking function is currently suspended due to COVID-19. You can still order repeat prescriptions.
Village Health invests in Manage-My-Health, an IT tool which allows you to book appointments online, order repeat prescriptions, see your test results and message the team. Our Healthcare Assistant, will be available to help you sign up and get going.