Our fees are charged and monitored in accordance with the threshold agreed to by Te Whatu Ora and our PHO, Pegasus. The cost of your visit will be lower if you are enrolled with us because the Government subsidises the fee for enrolled patients. The subsidies we receive do not cover the full costs of the services and infrastructure we provide, hence a fee is charged to patients.
Enrolled Patient Fees
New Patient Intake Appointment | Enrolled Patients with CSC | Enrolled Patients without CSC |
|---|---|---|
15 minutes to 45 minutes with our Healthcare Professionals | $50.00 -$135.00 | $50.00-$185.00 |
GP Services | Enrolled Patients with CSC | Enrolled Patients without CSC |
|---|---|---|
Consultation 1 issue/ACC consult (18yrs & over) 15 minutes | $20.00 | $70.00 |
Consultation 1 issue/ ACC consult (14-17 yrs) 15 minutes | $13.50 | $53.00 |
Consultation 1 issue/ ACC consult ( Under 14 yrs) 15 minutes | $0.00 | $0.00 |
Unsubsidised Consultation 15 minutes* | From $90.00 | from $90.00 |
Referrals/Letter/ Blood Test Form | from $35.00 | from $35.00 |
Please note: all consultation fees are correct at the time of publication. They may be subject to change and can be confirmed at the time of booking.
* Driver Licence Medicals, Travel and Insurance Medicals, Employment, Firearms Licences and ADHD appointments are not subsidized appointments. If you are unsure, please contact the Reception Team.
Extended Consults
If a longer appointment is necessary to address multiple/complex issues, there is an additional fee of $90.00 for the extra 15 minutes with the GP, as there is no government subsidy allocated for extended appointments.
Nurse Services | Enrolled Patients with CSC | Enrolled Patients without CSC |
|---|---|---|
Cervical Smear/ HPV Swab | Free for those that qualify under funding scheme or $20 | Free for those that qualify under the funding scheme or $40 |
Nurse or nurse prescriber consultation with prescription (under 14 yrs) | $0.00 | $0.00 |
Nurse or nurse prescriber consultation with prescription (14-17 yrs) | $13.50 | $43.00 |
Nurse or nurse prescriber consultation with prescription | $20.00 | $60.00 |
Nurse Consultation/Nurse ACC Consult/ *Telehealth Nurse Advice (Under 14 yrs) | $0.00 | $0.00 |
Nurse Consultation/Nurse ACC Consult/ *Telehealth Nurse Advice (14-17 yrs) | $13.50 | $30.00 |
Nurse Consultation/Nurse ACC Consult/ *Telehealth Nurse Advice/ OWC Nurse | $20.00 | $40.00 |
* Telehealth Nurse Advice
Telehealth Nurse Advice which does not result in an appointment will be charged as a Nurse Consult Fee. If you have recently had a paid consult (within 5 days prior), this fee will be waived if the health care advice can be completed in under 5 minutes.
Healthline offers free professional healthcare advice available 24 hours a day, 7 days a week. Please call them directly on 0800611116 for free advice.
Alternatively, visit your local Pharmacy for advice.
If you are phoning for test results, please register for Manage My Health via our Reception Team. Results will be available to view once your GP has looked at and filed them. If you required a clinician to review and discuss the results, a consult fee will apply.
CSC = Community Services Card
Cancellation Policy
Please note we require at least a 24h-notice period for cancelled appointments. A $10.00 to $30.00 fee (dependent on the patients age), will apply if appointments are not cancelled within this time frame. A fee can also be charged if a patient is more than 4min late to a scheduled doctor appointment and the doctor no longer has enough time to complete the consult. Please call us to cancel or change your appointment or to let us know you might be running late.
Administration Fee Policy
There is a $5.00 Administration Fee for payments not made on the day of service. This is waived if payment is received within 14 days. This policy is still applicable if you are seen in our Ruma Karaka (Orange Room) or isolation room. Patients with ongoing automatic payments or redirections are exempt from these fees.
Casual Patient Fees
Patients who are not enrolled with our practice, including visitors to the area and overseas visitors, are welcome to book appointments subject to availability. Casual patient consultations are charged at a different rate to enrolled patient fees. Please contact our reception team for current pricing and eligibility information.
Type of Services | Fee |
|---|---|
Nurse or nurse prescriber consultation with prescription Overseas non-eligible patients (all ages) | From $120.00 |
Nurse Consultation/Nurse ACC Consult/ *Telehealth Nurse Overseas non-eligible patients (all ages) | From $80.00 |
GP consultation Overseas non-eligible patients consultation 15 minutes (all ages) | From $135.00 |
We are Easy-claim partners which provide a convenient way for Southern Cross members to claim for eligible day-to-day healthcare services at the time of your consultation.
If your plan covers the product or service, Southern Cross will reimburse us directly and you will only pay any remaining contribution you are responsible for.
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