Our Fees
Type of Service | Enrolled Patients with CSC | Enrolled Patients without CSC |
|---|---|---|
Consultation 1 issue/ ACC consult (14-17 yrs)
15 minutes | $13.50 | $53.00 |
Consultation 1 issue/ACC consult (18yrs & over)
15 minutes | $20.00 | $70.00 |
New Patient Intake Appointments - 18 yrs and above only
30 minutes | $50.00 | $50.00 |
Unsubsidised Consultation
15 minutes* | from $90.00 | from $90.00 |
Overseas non-eligible patients
15 minutes | from $135.00 | from $135.00 |
Lab tests/ Referrals (each) | $35.00 | $35.00 |
*Driving License Medicals, Travel & Insurance Medicals, Firearms Licenses, Extended Consults
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Extended Consults
If a longer appointment is necessary to address multiple/complex issues, there is an additional fee of $90.00 for the extra 15 minutes with the GP, as there is no government subsidy allocated for extended appointments.
Other Services for Enrolled Patients | Enrolled Patients with CSC | Enrolled Patients without CSC |
|---|---|---|
Nurse Consultation/Nurse ACC Consult/ *Telehealth Nurse Advice
15 minutes | $20.00 | $36.00 |
Cervical Smear/Swab- with Nurse | Free for those that qualify under funding scheme
$10 speculum - only cost | Free for those that qualify under the funding scheme
$10 speculum only cost |
We are Easy-claim partners which provide a convenient way for Southern Cross members to claim for eligible day-to-day healthcare services at the time of your consultation.
If your plan covers the product or service, Southern Cross will reimburse us directly and you will only pay any remaining contribution you are responsible for.
Notes:
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* Telehealth Nurse Advice
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Telehealth Nurse Advice which does not result in an appointment will be charged as a Nurse Consult Fee. If you have recently had a paid consult (within 5 days prior), this fee will be waived if the health care advice can be completed in under 5 minutes.
Healthline offers free professional healthcare advice available 24 hours a day, 7 days a week. Please call them directly on 0800611116 for free advice.
Alternatively, visit your local Pharmacy for advice.
If you are phoning for test results, please register for Manage My Health via our Reception Team. Results will be available to view once your GP has looked at and filed them.
CSC = Community Services Card
Cancellation Policy
Please note we require at least a 24h-notice period for cancelled appointments. A $10.00 to $30.00 fee (dependent on the patients age), will apply if appointments are not cancelled within this time frame. A fee can also be charged if a patient is more than 4min late to a scheduled doctor appointment and the doctor no longer has enough time to complete the consult. Please call us to cancel or change your appointment or to let us know you might be running late.
Administration Fee Policy
There is a $5.00 Administration Fee for payments not made on the day of service. This is waived if payment is received within 14 days. This policy is still applicable if you are seen in our Ruma Karaka (Orange Room) or isolation room. Patients with ongoing automatic payments or redirections are exempt for these fees.
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